Privacy statement (English)
Privacy statement GLOVECHAT
GLOVECHAT ("Glovechat"; "we"), based in the Netherlands, provides services to our website visitors ("you"). Our services consist of providing community software that enables our customers to host and maintain their own community websites on the platform of our partner The Huddle, and other Services (the "Services"). We process personal data in the context of these Services.
Glovechat considers careful processing of personal data to be of the utmost importance. Personal data is carefully processed and secured. When processing, we comply with the requirements of the General Data Protection Regulation (the "GDPR"). This Privacy Statement explains how we collect and use your data, in accordance with the GDPR.
In this Privacy Statement we explain which personal data we collect and use, and for what purpose. We recommend that you read this Privacy Statement carefully. This Privacy Statement applies to our websites, https://glovechat.com and https://www.inesgloves.com; related websites; and Services.
This Privacy Statement was last amended on: May 22, 2023.
Use of personal data
If you use websites and related Services that Glovechat offers, you may share personal data with us. We collect and use personal data that you, or your company, share directly with us. We will not use the personal data for purposes other than those described in this statement, unless you have given your prior consent.
Types of data collected
When you use our Services, we may collect the following information:
Personal identification data: name, surname;Contact information: address, e-mail, telephone number;payment information; VAT number, Bank account number;Images that can identify you;Other information you voluntarily decide to share with us: social media accounts, login ID, IP address, feedback and opinions.Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
Grounds for processing
We generally process your personal data for the following purposes:
Sign in and verify/authenticate users of the Services;Communication between IMU and website visitors;Prepare and send invoicesspam prevention;Sending newsletters by e-mail;Analysis of statistics and optimization of the Services.
We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.
Retention of personal data
We will retain your personal data for as long as necessary to achieve the purposes of this Privacy Statement. In general, we store personal data of our website visitors for 12 months.
You have the right to obtain the information we process. If you wish, you can contact us directly. We ensure that we provide you with a copy of the data we process about you. We may need to verify your identity in order to fulfill your request.
If you believe that the information provided that we process about you is incorrect, you can contact us to update your information. You also have the right to object to data processing. If you want us to delete your information, you can inform us at any time.
You may contact us at any time regarding these requests. We will always respond in a timely manner, in accordance with the GDPR. If you are not satisfied with the answer you receive, you can submit your complaint to the relevant supervisor.
Share with others
We will not share your information with others without your permission, unless this is necessary in the context of the implementation of the agreement that you, or your organization, has concluded with us, or unless this is a legal obligation.
Transfer of personal data
To achieve the purposes described in this Privacy Statement, we may transfer your data outside the EEA. If this is the case, we will take the appropriate measures to ensure that personal data is properly secured. For transfers to the United States, we will ensure that such US party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission that offers an adequate level of protection with regard to Personal Data.
Data you provide may be retained for statistical analysis, including via Google Analytics and Piwik. These statistics are used to optimize the Services. This way we can see how our visitors use the website and improve the website on that basis. Where possible, we will pseudonymise this data.
We want to be able to offer you relevant and personal information in a user-friendly way. For this we use different types of cookies on our websites. For example, we place cookies that are necessary for the functioning of the site. Think of the possibility to respond, the operation of spam filters, video playback and caching to make the website faster. We also use analytical cookies that do not infringe your privacy.
In general, cookies are stored for the duration of the (browser) session. In addition, your IP address may be stored in our web server's log files when you use our Services. This is necessary to properly manage and secure our Services. We do not use your IP address to track or record your online behavior. Usually, we are unable to link your IP address to your name, address or other identifying information, unless you provide us with such information and continue to use the same IP address.
In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked permission to place them. Our website uses the Google Ads Remarketing service to advertise on third party websites (including Google). These advertisements are aimed at visitors who have visited our website.
You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
We ensure that your personal data is protected against loss or against unlawful processing. Among other things, we have taken the following technical and organizational measures:
Logical access control, use of passwords and possibly a second factor;Encryption of data;Pseudonymization of data;Using Virtual Private Servers (VPN) accessible with the SSH key;Transfers over SSL only;Purpose bound access restrictions;Control of recognized authorizations.
Third Party Websites and Services
Our Services include activities related to providing community software that enables our customers to host and maintain their own community websites on the Huddle platform. Our customers determine what kind of data they collect on or through their community. We only process such data on behalf of our customers. If you have questions about information that our customers collect on or through their community, you can contact the organization that built the community. Our customers determine which other services or plug-ins they use. This Privacy Statement does not apply to such other services or plug-ins, nor to third-party websites accessed through links. We cannot guarantee that these third parties will treat your personal data securely and reliably. We advise you to read the privacy statements of these parties.
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